Mon 28 Mar 2005
Some tools you just cant help loving and Anapod from redchairsoftware.com is one of them. I dislike itunes and the reason is probably because Apple doesn’t really care how bad iTunes works with PC.
Anyways, I am sure iTunes is good for some people, but not me. So I have been using Anapod and it keeps getting better and better and it sure was worth the $25 I paid especially when I was given a whole year’s of free upgrades. And since the dev team of this company seems to use some sort of agile development method, they keep churning out new versions a couple of times a month which as a user I love even though the changes are small. For instances this latest version allowed me to directly sync my outlook contacts with my contacts in the iPod, instead me having to manually export them to vCard version and then drag and drop them. Very simple feature, and awesome!
Which bring me to another related subject that I think about a lot from time to time. What makes a tool a killer application? Certain things have to be there, like user friendliness, usefulness, flexibility and a number of other things that the every developer knows about, but at the end there is probably a few competitors out there that might slow down the pace that a killer app is discovered at. For instance, if I develop tool X that does something and has Y and Z as competitors, I guess one way of winning over users from Y and Z is to give them ability to import data from Y and Z to my app, otherwise they are not going to be as keen to give up their current application and start using mine. But that is also not going to be enough I think. You also have to give the user the ability to export their settings and data to other formats so they won’t feel locked in to your application.
This might sound idiotic at first but it makes sense if you think about it. For instance, when I look at a new software, the first thing I look at after actually liking the features, is to see can I import things from a similar application I am using? And also can I export them back to the same application in case I later discover I don’t like it? If not, then forget it, because I don’t want to be locked into this new application and later on find out that I don’t like it and have to redo everything in case I want to switch.
I read an article about history of Lotus 123 and Microsoft excel the other day and I found out that Lotus 123 TOTALLY dominated the market before Excel. So what did Microsoft do? Apart from lotsa marketing that was good but didn’t really bring about the mass conversion they built in the export/import features I mentioned above and that turned out to be the key to winning most people.=20
Fire fox is an example of an app that does this half way, ie, it imports things from IE but won’t let you export things which is starting to bother me more and more. Not because I want to take my cookies and history and change browser, but because when I want to reimage my PC all that gets lost simply because they have locked me in.
I guess on a philosophical level, one could ask the question if it is matter of honesty to allow the user to come over AND leave when they want?
[Outside of my blog, I am part of the Bahá’í Faith
, a movement to unit the world through spiritual principles and based on the teachings of Bahá’u’lláh
.]
February 19th, 2006 at 4:42 pm
I need to know if this application will allow me to transfer videos to my 30g ipod video. Any answers will be greatly appreciated. If it can ideed do that with the videos then I plan on buying this program. Also because I cannot stand Itunes. GRR.
Thankyou again.
February 19th, 2006 at 5:23 pm
Email Me with the response ASAP
smurfie3397@bluefrog.com
March 7th, 2006 at 12:45 pm
thanks
May 25th, 2006 at 1:32 pm
I found this information helpful, thanks very much.
June 13th, 2006 at 9:02 am
As far as backing up and restoring Firefox. Check out MozBackup.
http://mozbackup.jasnapaka.com/
It will do that for you.
November 20th, 2006 at 10:02 am
Anapod worked on my machine…until rebooted.
I did as every good “user” would do, and contacted support.
5 emails and 7 days later, no response… So I disputed the transaction with paypal, RedChair still didn’t even respond to the dispute.
If it works for you, good for you. I wouldn’t give my money to this fly-by-night operation, as if you have a problem, you will either be contacted extrememly slowly (dozens of emails), or not at all.
Here’s a link for a google search, I suggest you read some of them before purchasing this product.
http://www.google.com/search?hl=en&q=anapod+scam&btnG=Google+Search
Notice that most of the complaints are due to no support…
November 29th, 2006 at 8:42 am
I just purchased from them. I was having an error coming up every time I tried to add songs to my iPod. I called Apple and they didn’t know what the problem was. Picked up another one and same problem. They said it was probably my laptop. Tried at home and no success, formatted the drive on my iMac, tried iTunes on my Mac and no success. I was getting really upset by then. I just went online and and looked for an alternative. This software actually made me keep my iPod. I am grateful, if it doesn work for some people I wouldn’t know why. I actually recommend it to anyone who is having problem with their iTunes or not, this is a must have.
You all take care!
December 9th, 2006 at 12:39 pm
I’m no lover of iTunes, that’s why I bought Anapod and used version 8.9.9. The idea is nice. Unfortunately they are liers.
The bottom line is I’m very unhappy with it. Unless you see a blog of RedChair’s developers or some other way to find actual stuff about what they are working on, don’t bother with it.
A weird thing is that the software acts as a web server you can use to browse the iPod. Pretty weird usecase, IMO, since I’d rather use it when I’m away from the computer.
December 29th, 2006 at 5:53 am
I completely agree with the earlier comments about the lack of support and Red Chair Software being a fly-by-night operation. I paid for the product and the installer won’t even work. I get the “Installer file expired” error. Do I know if they are reading my emails for support? Do I know when to expect a new release of the installer to fix the problem? Do I have a phone number to call? Is there a name of a human being who works for Red Chair Software I can refer to? The answer to all these questions is No. I think I have wasted my money.
December 29th, 2006 at 7:01 pm
I found out from another forum that those having “installer file expired” problems can go to this URL for assistance:
https://www.redchairstore.com/installer.php
It worked for me. I couldn’t find this URL myself. Its rather odd that I had to rely on internet forums and not a company’s website to fix my problem.
February 21st, 2007 at 8:15 am
Red Chair Software is a WASTE of Money!!!
What the hell is it with me and CRAPPY companies that are supposed to provide service, BUT DON’T?
We all know that the spat between Microsoft and Apple causes our programs to “not play together nicely in the sandbox”, and some companies have developed ways to get around this. One company of assholes, Red Chair Software, came out with the Anapod Explorer to rip-off the public under the guise of helping to ease the MS/APPLE issues.
When all I had was my one 3rd generation iPod, the software worked, and all was right with the world. Then we got iPod #2, and the start of my problems began…
Turns out, that my “3rd generation” software cost $25, but a “Universal Edition” was $30. When all I had was the one iPod, there was no question. Turns out, though that the one for 5 bucks more will work with “all of a family’s iPods”.
Why do they do this? One word: Confusion. See, IF you buy the “3rd generation” version and get another iPod later on, you are forced to buy ANOTHER $25 version. If you had purchased the $30 “Universal Version” in the first place, it would automatically cover the new iPod.
Why wouldn’t they just sell the more expensive version, and be done with it? Again, CONFUSION. If you are confused about their product, they can sell another $25 version, then they’ve almost DOUBLED their bottom line. But the public wouldn’t STAND for a company who marketed software that only worked with one iPod at a time. So they’ve got DENIABILITY.
Red Chair Software can say: “We’ve got one version that covers ALL your iPods.” And LOOK like the good guys. But they’re not. Part of the cost of software is SUPPOSED to cover “normal” support. RED CHAIR SOFTWARE DOES NOT GIVE SUPPORT TO THEIR USERS.
Each version of this software is SUPPOSED to work on WHATEVER computer you put it on. So, I’ve got it on my home and work PC’s. Only thing is, THIS SHIT ANAPOD SOFTWARE FROM RED CHAIR SOFTWARE RECOGNIZES MY IPOD AS ANOTHER NEW GODDAMN IPOD AT WORK, THAN IT DOES AT HOME!!!
This means I have to BUY ANOTHER LICENSE from these assholes at Red Chair Software - so this shitty software will work on my office PC!!!
Well, Fuck that, Red Chair Software. You burned me for $50, and that’s all you’ll get from me.
I’ve emailed them NUMEROUS times, and they will NOT answer my emails.
(Now before you say: “Gee BG, you’re all “F” this and a-hole that, no wonder they don’t write you back.” Please know that I sent them 4 emails and a web form that were extremely polite. - AFTER WEEKS of not getting back to me, THAT’S when I put the BOXING GLOVES ON.)
To my readers: If you’d like to drop them a line, and ask them HOW they think they can continue to operate like this and NOT create a HORRIBLE REPUTATION as “RED CHAIR SOFTWARE - the WORST SOFTWARE ON THE PLANET”, you can reach them at: cardinal@redchairsoftware.com, service@redchairsoftware.com, rouge@redchairsoftware.com, press@redchairsoftware.com, or ip@redchairsoftware.com (Or EVEN all FIVE!!!)
Maybe if they get innundated with the public’s emails, they will reconsider their fraudulent ways. (Or at LEAST answer a few of their emails!)
March 18th, 2007 at 3:39 am
I bought Anapod about a year ago after my PC’s hard-drive crashed and I had no way via iTunes to move my library from my iPod back to my PC. Anapod was a lifesaver, and easy as spit to use.
I have a hard time believing some of the comments above about this being a fly-by-night company - they are attached to a major university - obviously not going anywhere. Also, their descriptions in their webstore make it VERY clear that for $5 more, you can get the ‘ultimate’ edition of whatever you’re buying (which ultimately means free lifetime upgrades/re-downloads) - don’t let someone who obviously didn’t read anything about what they were purchasing sway you. Go to the Redchair site and see for yourself - it is very professional and clearly run by music fans who wanted to provide a software that provides a simple, intuitive, Windows-based interface to your iPod that doesn’t treat you like a criminal when it comes to managing your own library.
July 1st, 2007 at 10:32 am
Frankly the B.G. guy is full of crap. After years of struggling with iTunes, with a fairly large database of 75Gb, Anapod is the only one that I’ve found that works properly. It does have it’s limitations but I believe they’ll fix these things over time. It is iTunes that sucks, it’s become overblown, costly in time, and utterly hopeless with large databases.
And Xstreamer is a work of art.
September 23rd, 2007 at 10:42 pm
The features described on the redchairsoftware.com site appear to be impressive.
However, I too have found it absolutely impossible to get any kind of response from the company. (To queries such as: do you support the new iPods? Apparently not.)
A very bad sign: therefore, I cannot at this time take the chance of spending any money on Anapod Explorer.
Which is unfortunate: because I like the iPod hardware, but not its dependence on (buggy, ad-filled, try-to-force-you-to-buy DRMed music from Apple) iTunes.
So at this point, the Sansa e200 series and the Creative Zen players seem to be the only reasonable options.
(Zune is barely worth mentioning. iriver is almost dead. Samsung, Sony and Philips have made only feeble attempts at entering the digital-music player market.)
September 29th, 2007 at 2:44 am
maam, can i ask my ipod is corrupt how could i reborn it using anapod software?
February 15th, 2008 at 3:33 am
BE WARNED! RedChair Software are a total nightmare to deal with. I bought Notmad Explorer 2 years ago for my Creative Zen. My PC crashed & I need to re-install Notmad Explorer & “re-verify” the software with RedChair. That was a year ago & I am still waiting to get a reply from them. Try “Googling” Redchair software & see how many other unhappy users are out there! Leave these people alone .. they do not give a damn about you once they have taken your money!
Look here:-
http://forums.ilounge.com/showthread.php?t=187432